21 Jun What does management deem as an afterhour’s EMERGENCY call and how does a homeowner handle an afterhour’s emergency call?
FIRE, FLOOD, & SEWAGE back ups are deemed as emergencies. Please contact the management office at (240) 568-8920 and press option #2. The operator will ask you a series of questions to determine if your situation is deemed an emergency. Once your situation is deemed an emergency the on call property manager will call you back. Please allow one (1) hour to respond before you call again. During normal business hours you will be able to contact the management office and speak to your community’s management team and from that point, they will input a work order to resolve your situation.