Who do I speak to when my account is in a collection status or I have received a letter from the TCMG’s Collections Dept.?

21 Jun Who do I speak to when my account is in a collection status or I have received a letter from the TCMG’s Collections Dept.?

A.    Go to the Community Website and place a workorder or Email the TCMG’s Collections Department ([email protected]) with the following:
1.    State your problem /concern
2.    Attach your supporting documentation
3.    Give us 3 dates Monday – Friday and times during the hours of  8:30am  and
5:30pm to setup a scheduled appointment to speak with our Collections Supervisor
4.    Appointments will not be accepted without your statement and your supporting documentation

B.    Call TCMG’s Collections Dept. on (301) 377-0513 with the above information
(steps 1 through 4)